Experience has become a currency in its own right.
This is why Learning Experience Platforms (LXPs) are hugely successful.
But what are the key features of an LXP? And why are they considered a welcome shake-up in the L&D industry?
Firstly, let’s look at why experience has become all the rage in the world of Learning and Development…
The relationship between practical experience and learning isn’t new. The 70/20/10 model has been around since the 1980s. Morgan McCall, Michael M. Lombardo and Robert A. Eichinger researched the progression of successful managers. They concluded that 70% of learning comes from on-the-job experience.
Technology climatises to its people. No longer do we adapt to fit into the rigid requirements of a learning platform. A study by Barnes College stated that today’s young people refuse to be passive learners. Instead, they expect to be fully immersed in the concept of the subject.
A lot of pupils go through experience-based learning in high-school. Did you ever dissect a frog (or any other unfortunate animal) in your biology class? It might be memorable because someone fainted, but it’s still memorable, right?
More memorable than reading about frogs in a dusty old textbook anyway!
Lest We Forget The Learning Management System!
Historically, Learning Management Systems are seen as slightly stuffy in comparison to their younger, more handsome counterpart; the Learning Experience Platform (or LXP).
Past LMSs have offered a more linear, rigid learning journey, compared to the dynamic learning adventure of an Learning Experience Platform. This is due to the varied avenues of learning and engagement they offer.
Earlier LMSs accounted for only the smallest percentage of the 70/20/10 model: formal training. A first-phase LMS only offers isolated learning experiences. A Learning Experience Platform allows vast amounts of communication between colleagues.
LMSs have progressed immeasurably, however. Our award-winning Academy LMS is considered a top-of-the-range NextGen LMS. All the newfangled benefits of a LXP are already integrated! This includes awesome learner engagement solutions like: gamification, social learning, personalisation and mobile learning.
Learning Experience Platforms are a staple of training people. If you want to know what engages employees the most, then let’s look at the key features of an LXP:
1. User-Centric Experience
A user-centric experience is anything that makes the learning journey a smoother ride. It focuses on the comfort of the learner. Smoother routes include; educational online-games, social learning, personalisation, and adding narrative to formal learning and gamification.
All of these aspects provide optimum user-engagement.
In fact, 87% of employees agree that gamification would make them more productive.
LXPs can contextualise content by employing artificial intelligence. This can be achieved by utilising chatbots on the platform (also known as talkbots and interactive agents). These chatbots keep track of your movements on the platform in order to recommend similar content (be it video clips, audio files, whitepapers and even learning quizzes etc.).
You may have experienced a similar approach to recommendations on streaming services such as Netflix and Amazon Prime Video.
Contextualisation is a great way to scale down all of your content and saves time for the learner!
Social interaction is no doubt one of the most valuable aspects of an LXP. Observing and replicating how others behave is a big part of human nature. In fact, social learning accounts for 20% of all learning.
On a Learning Experience Platform, you get the full social experience. This includes:
- Collaborating with social news feeds
- The opportunity to chat to experts
- Interacting on custom discussion groups
- Live chat
Social learning executed in this fashion will appeal to your younger workforce. Millennial’s and Generation-Z have been raised on a diet of social media, mobile communication and video chat.
Social learning generates other awesome by-products such as team-building, skill-sharing and learner engagement.
Learner Experience Platforms are here to stay. They have revolutionised the learning technologies industry and will only go from strength to strength. They have taken the basic elements from first-phase LMSs and have rocketed it to the next level!
There are three elements that establish you’re dealing with a Learner Experience Platform. Namely, these are: user-centric features, contextualising the content, and boosting social interaction. Informal learning in the workplace is King!