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Privacy Policy

Table of Contents

Your privacy is safeguarded by Growth Engineering Technologies Ltd. (‘we,’ ‘our,’ or ‘us’), and this Privacy Policy elucidates how your personal information is collected, employed, and revealed by Growth Engineering Technologies Ltd.

This Privacy Policy pertains to our website, https://www.growthengineering.co.uk, and its associated subdomains, collectively recognized as our “Service.” By accessing or using our Service, it is implied that you have read, comprehended, and consented to the collection, retention, utilization, and dissemination of your personal information as delineated in this Privacy Policy and our Terms of Service.

Definitions & Key Terms

  • Cookie: A small amount of data produced by a website and retained by your web browser. Its function is to recognize your browser, offer analytics, and remember particulars like your language preference or login data.
  • Company: When this policy alludes to “Company,” “we,” “us,” or “our,” it signifies Growth Engineering Technologies Ltd., situated at 27 Old Gloucester Street, London, WC1N 3AX, the entity responsible for your information pursuant to this Privacy Policy.
  • Country: The location where Growth Engineering Technologies Ltd. or its owners/founders are situated (in this instance, the United Kingdom).
  • Customer: Alludes to the company, organization, or individual subscribing to utilize Growth Engineering Technologies Ltd.’s products, solutions, or services.
  • Device: Any web-connected device like a phone, tablet, computer, or any other apparatus used to access Growth Engineering Technologies Ltd.’s website or services.
  • IP address: Each Internet-connected device is assigned an Internet Protocol (IP) address. These numbers are typically assigned in geographic segments. An IP address can often be exploited to ascertain the Internet connection’s origin.
  • Personnel: Individuals employed by Growth Engineering Technologies Ltd. or under contract to offer services on behalf of either party.
  • Personal Data: Any information directly, indirectly, or in conjunction with other data – including personal identification numbers – facilitating the identification or traceability of a natural person.
  • Service: Refers to the service rendered by Growth Engineering Technologies Ltd. as detailed in the pertinent terms (if available) and on this platform.
  • Third-party service: Refers to advertisers, contest sponsors, promotional and marketing collaborators, and other content providers or vendors whose offerings or services we believe may be of interest to you.
  • Website: Growth Engineering Technologies Ltd.’s site, reachable via this URL: https://www.growthengineering.co.uk/.
  • You: An individual or entity registered with Growth Engineering Technologies Ltd. for accessing or viewing our website and employing our Services.

Is My Information Secure with Growth Engineering?

Your shared information with Growth Engineering remains exclusively between you and us. Your personally identifiable data, whether provided through email or an online form, will not be given, sold, rented, or leased to any other company. While a third-party service is utilized for data processing, it remains under our control throughout.

The information you furnish online will only be shared with other members of the Growth Engineering team, such as Marketing and Sales. These details will solely be utilized for informing you about our services and sharing content we have generated, unless we have your explicit consent for alternate use or are legally obligated to disclose the information.

What Will Growth Engineering Do with My Data?

Given our assortment of custom online applications, your data aids our sales team in recommending the most suitable solution for your requirements.

For those not actively seeking solutions, our marketing team utilizes your data to ensure all communications are pertinent to your needs. Typically, we dispatch a weekly email to everyone on our mailing list (featuring items like new white papers or product demonstrations) and a monthly compilation of our most popular blog content.

Upon signing up for a product demo, your information will be employed to facilitate the process (e.g., sending login credentials or password reminders).

Our mailing list is refreshed annually, and if there has been no activity during that period, your data will be deleted from our system. You can opt out of receiving such information at any time by clicking the unsubscribe link in emails or contacting us at compliance@growthengineering.co.uk.

How Can I understand What Growth Engineering Knows About Me?

According to the General Data Protection Regulation (GDPR), you have the privilege to access the personal information registered about you. You retain the right to request rectification or deletion of inaccurate, incomplete, or irrelevant information. If you possess inquiries, concerns, or issues regarding the usage of your data, kindly reach out to us at compliance@growthengineering.co.uk.

We shall amend this data privacy policy document should any changes occur, and you can locate the link at the bottom of our homepage for future reference to our privacy policy.

I have a Trial Account on One of Your Solutions – Is My Data Safe?

Initially, thank you for selecting our trial experience.

During the trial sign-up, personal data like your name and personal email address may have been provided. This data is gathered and processed to personalize your trial experience and ensure accurate email notifications. As with any data collected by Growth Engineering Technologies Ltd., we will never disclose, sell, rent, or lease any personally identifiable information to third parties.

Please take into account the following:
– Your name, email address, and profile image may appear alongside your user profile, which might be accessible to other users.
– Information posted on a social stream or within your user profile area may be accessible to other users.
– Growth Engineering reserves the right to employ our trial environments when showcasing our products to interested parties, potentially revealing the details entered within the trial environment.

What information do we collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses / Country
  • Job Titles
  • Company Employee Count
  • Current Buying Stage
  • Billing Addresses
  • Debit/credit card numbers

The information collected from you may be utilized in the following ways:

1. Personalization: Your information aids in tailoring your experience, enabling us to respond better to your specific needs.

2. Service Enhancement: Continuous improvement of our service offerings is based on the information and feedback received from you.

3. Customer Service Enhancement: Your information helps us respond more effectively to your customer service requests and support needs.

4. Transaction Processing: Information is used for processing transactions.

5. Administration of Contests, Promotions, Surveys, or Site Features: To manage and oversee contests, promotions, surveys, or other site features.

6. Periodic Emails: Sending periodic emails.

When Do We Use Customer Information from Third-Parties?

We obtain information from third parties when you reach out to us. For example, when you provide your email address to express interest in becoming our customer, we receive data from a third party that offers automated fraud detection services.

Additionally, we may occasionally gather information publicly available on social media platforms. You can control the extent of information made public on these platforms by adjusting your privacy settings.

Do We Share the Information We Collect with Third-Parties?

We may share both personal and non-personal information collected with third parties, including advertisers, contest sponsors, promotional and marketing partners, and providers of content or products and services we believe may interest you.

Furthermore, we may share such information with our current and future affiliated companies and business partners. In the event of a merger, asset sale, or other business reorganization, we may transfer your personal and non-personal information to our successors-in-interest.

Trusted third-party service providers may be engaged to perform various functions and services for us, such as server hosting, database management, email management, marketing, credit card processing, customer service, and order fulfillment for products and services you may purchase through our website or platforms.

Your personal and possibly some non-personal information may be shared with these third parties to facilitate their services for us and on your behalf.

Portions of our log file data, including IP addresses, may be shared with third parties for analytics purposes, including web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics, such as connection speed, and device type used to access the service. This information may be aggregated for auditing, research, and reporting purposes for us and our advertisers.

Moreover, we may disclose personal and non-personal information about you to government or law enforcement officials or private parties if, at our sole discretion, we believe it is necessary or appropriate to respond to claims, legal processes (such as subpoenas), protect our rights, interests, or those of a third party, safeguard public safety or any individual, prevent or halt illegal, unethical, or legally actionable activities, or comply with applicable court orders, laws, rules, and regulations.

Where and When is Information Collected From Customers and End-Users?

We gather personal information that you submit to us. Additionally, personal information about you may be received from third parties as previously described.

How Do We Use Your Email Address?

By submitting your email address on this website, you consent to receive emails from us. You can unsubscribe from these email lists at any time by clicking the opt-out link or other unsubscribe option included in the respective email. We exclusively send emails to individuals who have granted us authorization to contact them, directly or through a third party.

We do not send unsolicited commercial emails, as we share your aversion to spam. Submitting your email address also permits us to utilize it for customer audience targeting on platforms such as Facebook, where we display custom advertising to specific individuals who have opted-in to receive communications from us.

Email addresses provided solely through the order processing page will be used solely for sending information and updates related to your order. However, if you have provided the same email to us through another means, we may use it for any of the purposes stated in this Policy.

Note: Clear unsubscribe instructions are included at the bottom of each email. You can opt out at any time.

Could My Information Be Transferred to Other Countries?

We are incorporated in the United Kingdom. Information collected through our website, direct interactions with you, or through our help services may be transferred to our offices or personnel worldwide. It may be viewed and hosted anywhere globally, including countries without laws governing the use and transfer of such data.

By using any of the aforementioned, you voluntarily consent to the trans-border transfer and hosting of such information, to the fullest extent allowed by applicable law.

Is the Information Collected Through Our Service Secure?

We employ physical, electronic, and managerial measures to safeguard the security of your information. These measures are in place to prevent unauthorized access, maintain data security, and ensure the appropriate use of your information.

However, no security system, including encryption systems, is infallible. People can commit intentional crimes, make errors, or neglect to adhere to policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to assess our compliance with that duty.

Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us.

Personnel may update or correct their information as stipulated in our internal company employment policies. Customers can request the restriction of specific uses and disclosures of personally identifiable information.

You may contact us to:

1. Update or correct your personally identifiable information.
2. Alter your communication preferences, including information received from us.
3. Delete personally identifiable information held about you on our systems, by canceling your account.

Such updates, corrections, changes, and deletions will not affect other information we maintain or information provided to third parties as per this Privacy Policy before such updates or deletions.

To safeguard your privacy and security, we may take reasonable steps (e.g., requesting a unique password) to verify your identity before granting access or making corrections. You are responsible for keeping your unique password and account information confidential.

Please note that it is not technically feasible to remove every single record of the information you have provided to us from our system. Backing up our systems to prevent information loss means that a copy of your information may exist in a non-erasable form that is challenging or impossible for us to locate.

Following your request, all personal information actively used in our databases and other readily searchable media will be updated, corrected, changed, or deleted promptly and to the extent reasonably and technically feasible. If you are an end-user and wish to update, delete, or obtain information we have about you, contact the organization of which you are a customer.

Personnel:

If you are one of our employees or job applicants, the information you provide to us voluntarily is collected for Human Resources purposes. This data is used to administer employee benefits and screen job applicants.

You have the right to:

  1. Update or correct your information.
  2. Modify your preferences regarding communications and information you receive from us.
  3. Request a record of the information related to you.

These updates, corrections, changes, and deletions will not affect other information retained by us or information already shared with third parties in accordance with this Privacy Policy before such modifications.

Sale of Business:

We retain the right to transfer information to a third party in case of a sale, merger, or significant transfer of assets of Growth Engineering Technologies Ltd. or any of its Corporate Affiliates. This also applies in the event that we cease our operations or file for bankruptcy, reorganization, or a similar proceeding. In such cases, the third party must agree to adhere to the terms of this Privacy Policy.

Affiliates:

Information, including personal data, may be disclosed to our Corporate Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” denotes any entity that directly or indirectly controls, is controlled by, or is under common control with us, whether through ownership or otherwise. Any information shared with our Corporate Affiliates will be treated according to the terms of this Privacy Policy.

Retention of Information:

We retain your information only for the duration necessary to provide our services to you and fulfill the purposes outlined in this policy. The same applies to any third party with whom we share your information for service-related activities. Once we no longer require your information and have met our legal or regulatory obligations, we will either delete it from our systems or depersonalize it to prevent identification.

Protection of Information:

We employ various security measures to safeguard your personal information when you place orders or submit, access, or enter your personal data. We offer a secure server for these transactions. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology, encrypted into our Payment gateway provider’s database, and accessible only to authorized personnel who are bound by confidentiality obligations.

Following a transaction, sensitive information (e.g., credit card details, social security numbers) is not stored on our servers. Nonetheless, we cannot guarantee absolute security for information you transmit to us or ensure that your information on the Service remains invulnerable to breaches, despite our physical, technical, or managerial safeguards.

Governing Law:

This Agreement and your use of our service are subject to the laws of the United Kingdom, excluding its conflict of law principles. Local, state, national, or international laws may also apply to your use of our service.

Your Consent:

By using our service, creating an account, or making a purchase, you consent to this Privacy Policy.

Links to Other Websites:

This Privacy Policy exclusively pertains to our website and the services offered by Growth Engineering Technologies Ltd. Our website and services may include links to external websites not operated or controlled by Growth Engineering Technologies Ltd. We bear no responsibility for the content, accuracy, or opinions expressed on these external websites. They are not subject to our monitoring, investigation, or assessment for accuracy and completeness.

Please bear in mind that once you follow a link from our website or services to another website, our Privacy Policy ceases to apply. Your activities and interactions on any other website, including those linked on our platform, are governed by the rules and policies of that specific website. Such third parties may employ their own cookies or data collection methods.

Cookies:

We employ “Cookies” to identify the sections of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. Cookies are used to personalize the content you encounter on our website.

Most web browsers can be configured to disable the use of cookies. Nevertheless, disabling cookies may impede your ability to correctly or fully access the functionality on our website. It’s important to note that we never place Personally Identifiable Information in cookies.

Remarketing Services:

We utilize remarketing services.

Remarketing, or retargeting, in digital marketing refers to the practice of displaying ads across the internet to individuals who have previously visited your website. This enables your company to appear as if it’s “tracking” individuals across the internet by displaying ads on the websites and platforms they frequently use.

Payment Details:

Regarding any credit card or other payment processing information you provide to us, rest assured that we are committed to storing this confidential information in the most secure manner possible.

Kids’ Privacy:

We collect information from individuals under the age of 13 solely for the purpose of enhancing our services. If you are a parent or guardian and are aware that your child has provided us with Personal Data without your consent, please contact us. In the event that we discover we have collected Personal Data from anyone under the age of 13 without verifying parental consent, we will take measures to remove that information from our servers.

Changes to our Privacy Policy:

In the event that we decide to modify our Privacy Policy, we will post these changes on this page and/or update the Privacy Policy modification date displayed above.

Third-Party Services:

We may display, include, or provide access to third-party content, such as data, information, applications, and other products or services, or offer links to third-party websites or services (collectively referred to as “Third-Party Services”).

You acknowledge and agree that we bear no responsibility for any aspect of Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other attribute. We do not assume liability or responsibility towards you or any other individual or entity for Third-Party Services.

Third-Party Services and the links thereto are furnished solely for your convenience. You access and utilize them entirely at your own risk and are subject to the terms and conditions established by those third parties.

Facebook Pixel:

Facebook Pixel is an analytics tool designed to measure the effectiveness of your advertising efforts by tracking user actions on your website. It helps ensure your ads reach the appropriate audience. Facebook Pixel may collect information from your device during its usage. Information collected by Facebook Pixel is handled in accordance with its Privacy Policy.

Tracking Technologies:

  • Google Maps APIs: Google Maps API is a robust tool used to create custom maps, searchable maps, check-in functions, display live data synced with location, plan routes, and more. Google Maps API may collect information from you and your device for security purposes, adhering to its Privacy Policy.

  • Cookies: Cookies are employed to enhance the performance and functionality of our service. They are not essential for service usage but are important for optimizing certain features. Disabling cookies may affect functionality, potentially rendering certain features inaccessible or necessitating repeated login attempts. It’s worth noting that we do not store Personally Identifiable Information in cookies.

  • Sessions: We utilize “sessions” to identify the sections of our website you have visited. A session is a small data fragment stored on your computer or mobile device by your web browser.

Information about General Data Protection Regulation (GDPR):

We may collect and use information from you if you are located in the European Economic Area (EEA). In this section of our Privacy Policy, we elaborate on the collection of this data, its purpose, and the measures in place to safeguard it against unauthorized replication or misuse.

What is GDPR?

GDPR is a European Union-wide privacy and data protection law that governs the protection of EU residents’ data by companies and enhances the control that EU residents have over their personal data.

What is Personal Data?

Personal data encompasses information related to an identifiable or identified individual. GDPR covers a wide range of information that could be used on its own or in conjunction with other data to identify a person. It extends beyond a person’s name or email address and includes financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, ethnicity, and more.

Why is GDPR Important?

GDPR introduces new requirements for companies to protect the personal data they collect and process. It also raises compliance standards, imposing stricter penalties for breaches. Beyond the regulatory aspects, it aligns with the principles of data privacy and protection.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion:

We are dedicated to assisting our customers in complying with data subject rights outlined in GDPR. Personal data is processed and stored in fully vetted, DPA-compliant vendors. Conversations and personal data are retained for up to 6 years unless your account is deleted, after which all data is disposed of in accordance with our Terms of Service and Privacy Policy. Data is not held beyond 60 days if an account is deleted.

California Residents:

The California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA) require us to disclose the categories of Personal Information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share it. We also communicate information about California residents’ rights under state law, including:

  • Right to Know and Access
  • Right to Equal Service
  • Right to Delete
  • Right to Opt-Out

Please contact us if you wish to exercise any of these rights or need further information.

Contact Information:

For any inquiries, please do not hesitate to contact us through the following channels:

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