Partner Training LMS
For Retail, Channel & Franchise Teams
Built on Neurogogy. Trusted beyond your payroll.
Are Your Products Sold by People You’ve Never Hired?
Our partner training LMS puts your training in their pocket, under your brand, and gives them a reason to come back.
- +20%sales revenue at L’Oréal
- 312contests completed per learner
- 18.4K+social engagements a day
Why Partner Training Is Harder Than It Looks
Training your own team is hard enough. Training someone else’s is a different job entirely.
You Can’t Make Them
Partner staff answer to their own manager, not yours. If your training isn’t worth their time, it doesn’t get done.
Every Brand Wants Their Attention
The person on the shop floor may represent a dozen brands, and each one sends training. Yours has to be the one they open.
Constant Turnover
Partner teams change often, so training delivered once at launch is out of date within months.
Another Login to Forget
Partners already juggle other brands’ portals. One more password is one more reason not to bother.
No View of the Channel
Without reporting by partner, you can’t see which stores or resellers know your products, or where sales are slipping.
Mixed Messages
Each partner explains your product their own way, so customers hear a different story in every store.
Partner Training Software People Actually Open
Each part of the Impact Suite tackles a different reason partner training gets ignored.
Your Brand in Their Pocket
A white-labelled app with your name and icon in the Apple, Google Play, and Huawei stores.
A Separate Academy for Every Partner
Give each retailer, reseller, or distributor their own branded space, content, and users, all run from one platform.
Worth Their Time
Short lessons fit between customers, and Knowledge Contests turn product detail into a quick head-to-head game.
Rewards They Can Spend
The Reward Centre turns XP and badges into vouchers, gifts, or perks. That’s a real incentive for people you don’t pay.
Certify Who Can Sell What
The platform issues certificates automatically and can set them to expire, so you always know who is qualified on each product line.
A Community Across Stores
Clubs connect partner staff across stores and countries, with posts translated instantly, so best practice spreads easily.
See the Whole Channel
Report by partner, store, and region, so you know which teams know your products and where to focus next.
One Login, Not Another
Single sign-on lets partner staff use accounts they already have, so there’s no new password to forget.
Built for Every Kind of Partner
Retail & Brand Partners
When someone else’s staff sells your products, they need to know your range as well as your own team does. Train them on every brand from one app, showing each brand only to those who sell it, as L’Oréal does with Biotherm, Lancôme, and Kiehl’s.
Channel Partner Training
Resellers and distributors sell for many suppliers, so yours has to stay top of mind. Give each partner a branded academy, certify their staff before they sell your products, and use contests and rewards to keep your range in front of them.
Franchise Networks
Every franchisee runs their own business, but customers expect the same experience at each site. Give every location the same pathways and standards, let franchise owners track their own team’s progress, and spot the sites that need more support.
Customer Training
Train the people who buy from you, too. Give customers their own branded academy for product onboarding, feature updates, and best practice, or sell courses and events through the integrated eCommerce marketplace. Customers who know your product use it more and stay longer.
How L’Oréal Trains Beauty Advisors It Doesn’t Employ
L’Oréal Travel Retail
L’Oréal’s Beauty Advisors work for the duty-free and travel retail operators whose stores they staff. They’re spread across 18 countries, speak six languages, and represent Lancôme, Kiehl’s, and other brands from L’Oréal’s portfolio of 36. Twice-yearly classroom sessions couldn’t keep up.
My Beauty Club, built on the Growth Engineering Learning App framework, gave 5,500+ advisors short “Beauty Bytes” for every brand, head-to-head contests, and a community where they swap what works. Nobody had to make them use it. They chose to.
- 20%
- increase in sales revenue
- 30%
- reduction in training costs
- 100K+
- additional lipstick sales
- 23.5K+
- modules completed a month
“My Beauty Club has led to an incredible change across L’Oréal Travel Retail APAC. Our Beauty Advisors have immediately adopted it as their home to learn and share!”
Caffè Nero: Two Brands, One Platform
Caffè Nero
Caffè Nero runs Caffè Nero and Harris + Hoole training on one platform, across 1,000+ locations in 11 countries. Each brand keeps its own look, content, and learning pathways, and a single team manages both behind the scenes.
Read the Caffè Nero Case Study- ISO 9001
- ISO 27001
- ISO 42001
- Cyber Essentials Plus
- Certified B Corp
- 120+ Awards
Partner Training FAQs
An extended enterprise LMS is a learning platform for people outside your organisation, such as retail staff, resellers, franchisees, distributors, and customers. Each audience gets its own space, content, and reporting, so you can train your whole channel from one place without mixing it up with internal training.
Make it worth their time. Lessons are short enough to fit between customers, contests add a bit of friendly rivalry, and the points people earn can be spent in the Reward Centre. At L’Oréal, Beauty Advisors completed an average of 312 contests each.
Yes. Every partner, distributor, or franchise can have its own academy with its own look, content, and learners, all running on one platform. You build shared content once and keep each partner’s material separate.
Set a certificate for each product line or role, and learners earn it by passing the assessment. Certificates can be set to expire, so staff have to earn them again when products change. That way you always know who’s cleared to sell what.
Yes. With our eCommerce integration you can charge for courses, so customer training can cover its own costs or become a new revenue stream instead of a line on the budget.
Reports show progress, completions, and assessment results for each partner academy. You can see where product knowledge is strong and where it needs a nudge before the gap shows up in sales.
Further Reading
What Is a Multi-Tenant LMS?
How one platform runs a separate, branded academy for every partner.
The Top 10 Benefits of Extended Enterprise Training
The business case for training the people who sell for you.
Turn L&D From a Cost Centre to a Revenue Generator
How selling training to customers changes what your budget looks like.
Train Beyond Your Payroll
Book a demo, and we’ll show you how the Impact Suite manages branded academies, contests, and rewards across your channel.
