• VARIOUS CONTENT TYPES
A mobile learning solution needs custom made, mobile-first content. At Growth Engineering, we’ve developed some new content types specifically designed to engage learners on their mobile devices.
• MICRO UNITS
Micro Units are bite size assets that your learners can complete in a matter of minutes. These can be created using the integrated Genie authoring tool and come with a range of gamification options.
You can build these peer-to-peer, quiz-based Battles from a select group of questions. The competition drives learner activity, as they fight to seal their place on the Battles leaderboard and demonstrate their mastery.
You can categorise all content into folders and subfolders, so it’s easy for your learners to find training material. If they need a specific piece of content, they can use the Library search bar to locate it.
• CONTENT VISIBILITY
In the Knowledge Arcade’s Admin Panel, you can arrange all your learners into flexible user groups. These determine which content is visible to any learner, depending on their team, location, position or role.
• LEARNER-GENERATED CONTENT AND CURATION
Any content your learners upload can be used to build and expand the Library of formal learning content. Admins can gauge the popularity of each unit using the social reports.
Learners can find and complete content and interact with other learners in their team.
Experts take ownership of a subject and respond to related questions the learners ask.
• USER SEGMENTATION
Our hierarchy system lets you arrange all users in a way that works for you (e.g. based on their region, branch or department). It can even be used to deliver different content to different brands in your organisation.
• BULK UPLOAD / HRS INTEGRATION
You can add, delete or edit any user individually or in batches by importing a spreadsheet. You can also populate your teams by synchronising the platform with other HR systems (See: Integrations).
Admins have complete access and visibility over all users, content, and admin features.
Managers can edit Learners in their teams and generate reports to gauge their progress.
• CUSTOM BADGES
Learners earn these collectible virtual rewards by completing or downloading content. You can change their names, descriptions and look to suit your needs and ensure that they resonate with your learners’ experiences.
• PUBLIC BADGE UPDATES
Whenever a Learner earns a badge, an update appears in the social news feed. This lets them show off their achievements to everyone in their team and it encourages other Learners to complete additional content.
• EXPERIENCE POINTS (XP)
Experience Points (XP) act as a virtual currency that learners can earn on the Knowledge Arcade. You can assign them to all content and certain actions on the platform to give users something else to work towards.
• GAME-BASED CONTENT AUTHORING
The Knowledge Arcade includes access to our mobile authoring tool, Genie. This gives you everything you need to produce engaging Quests and Battles that can be categorised and pushed to your Library.
• THE BADGE CABINET
This area gives learners an at-a-glance view of all the rewards they’ve earned and acts as a high-level summary of all the content they’ve consumed and shows what they still need to complete to earn more Badges.
All users on the mobile app will have their own ‘Scorecard’. Here they can see how much XP they have earned, their position on the Leaderboards and a summary of all the Badges they have received.
As Learners earn more Badges, they climb further up the league table. The leaderboards are divided according to your user hierarchy, giving you complete control over who your learners are competing against.
• GAME TEMPLATES
With no technical expertise required, you can package your learning Quests in one of our engaging game templates. These add an extra dimension of interactivity and make the learning experience more interesting.
Reinforce and reward the behaviour you want to see from your learners. For instance, you can reward your users for logging on for three days in a row, or for completing seven pieces of content within a week. Streaks are designed to ensure your users keep coming back to your training platforms and keep engaging with their learning programme.
Clubs are discussion groups based on the topics that matter to you and your organisation.
• IDENTIFY SMES
You can create Clubs around the main topics in your organisation. Users who interact regularly with these Clubs have the chance to demonstrate their knowledge, making it easier to identify subject matter experts.
Experts have their own area of the platform, where other learners can find them and communicate with them directly. This highlights individuals who can answer questions relating to their area of expertise.
Experts can add questions to the Frequently Asked Questions (FAQs) section of the Knowledge Arcade. This helps build a bank of useful information and gives your learners instant access to the answers they need.
• USER SETTINGS
At any stage, learners can customise their preferences in the User Settings area. For instance, learners can alter their language settings, date and time settings or edit the details in their public profile.
• LEARNER PROFILES
Each user’s Profile featuring their profile picture, their bio and any other details they’ve included.
The Knowledge Arcade can be customised in several ways, letting you add a logo, set your brand colours and specify your fonts. These options are configured in the setup process, so that your app feels just right.
When learners open their app for the first time, they’ll see the Homepage, where they’ll need to log in to the app. We’ll work with you to build a login screen that fits your brand, looks good and serves its purpose.
• CUSTOM APP NAME
During the setup process, you can pick your own custom name for your platform. This is another way to give your Knowledge Arcade its own identity and give your learners a system that was built with them in mind.
• APP ICON
Give your app an icon that can hold pride of place on users’ home screens. First impressions count, so we’ll work with you to design an app icon that fits your brand, your learning objectives and your needs!
As an Admin, you can customise your Clubs by uploading your own banners. This lets you use high-impact imagery to draw attention to new training initiatives, or communicate with every learner using the Knowledge Arcade.
The Knowledge Arcade can be configured to deliver training to a multi-lingual learner base, using the learner groups function. You can also edit any on-screen text in the settings section of the Admin area.
• XAPI REPORTING
All Knowledge Arcade content is created using the Genie authoring tool, and meets xAPI technical standards. This ensures that you have all the learner data you need when it comes to evaluation.
• AD-HOC REPORTING
You can use the Knowledge Arcade’s Reports wizard to generate custom reports. A variety of filters helps you narrow down the information (by team, topic, etc.), and export the data in the most convenient way for you.
• ASSESSMENT / TEST REPORTING
Quests and Battles let you gather data about your learners’ behaviour. You can report on Quest completion, Battles progress, and Challenge submissions, giving you a good picture of your learners’ activity.
• REPORTING DASHBOARDS
The Knowledge Arcade’s reporting dashboard gives you an overhead view of what your learners get up to throughout the mobile app, including login rates, content completion and social interactions in Clubs.
• AUTOMATIC SCHEDULED REPORTING
Once you have created a custom report, you can schedule it to run automatically at a time that suits you. You can also specify a list of emails in the settings, ensuring that the key people get the data they need.
• CUSTOM FIELDS
The Knowledge Arcade is built to give you the reports that matter the most to you. You can use the custom field functionality to upload your own custom data and include it as a separate field in one of your Reports.
• GOOGLE ANALYTICS INTEGRATION
Get an extra level of insight by adding a Google Analytics tracking code to the Knowledge Arcade. This small addition unlocks the reporting capabilities of Google Analytics, as well as those of the Knowledge Arcade.
The Knowledge Arcade API lets you connect your mobile app to an existing application. For example, integrating with your HRIS or ERP system lets you automate tasks like adding, amending or deleting users.
• CUSTOM INTEGRATIONS
If our current integrations don’t fit your needs, we are happy to develop custom integrations. Get in touch with us to discuss what your organisation needs and how our Knowledge Arcade integrations can help.
• PUSH NOTIFICATIONS
As well as the inbuilt push notifications for social updates or content releases, you can now send bespoke ones to your entire learner population! It’s the fastest and most effective way of getting a message to your users..
• EXTENDED ENTERPRISE
For larger networks of learners, we can configure The Academy LMS to support a Multi-Tenant learning solution. This includes multiple login areas, custom domain names and branding, and user segmentation.
• BLENDED LEARNING
You can get more from your instructor-led training by using the Knowledge Arcade app in classroom sessions. You can use it to help manage the event and to run live assessments with real time performance reports.
• CURRENT INTEGRATIONS
The Knowledge Arcade can securely share data with other applications you use to manage your learners. Current integrations include authentication, single sign-on (SSO) and user data drop, to name a few.
• DATA SECURITY
We make every effort to ensure that our training solutions comply with current data security best practice. All sensitive data within the platform is encrypted in transit with SSL at customer request. We hold ISO 27001 and ISO 9001 certification
• SUPPORT CENTRE
If you run into technical problems, or you just need help getting the most out of the Knowledge Arcade, you can contact the Growth Engineering support team by submitting a ticket in your Admin Panel.
• ONLINE / OFFLINE SYNC
If your learners don’t have an internet connection, the Knowledge Arcade lets them download their learning content, complete it offline and synchronise the results the next time they have an active connection.
• INTRO / APP SETUP
With the Knowledge Arcade, you can ensure the environment is personalised for your learners. They can set the language, pick the content they’re interested in, join Clubs, upload a photo and compose their bio.