No matter how great an application may be, no system is immune to the occasional technical hiccup. There’s no denying that our Academy LMS is great and we want to preserve that greatness from mischievous gremlins. Our first line of defence has always been our Support Centre and now we’ve made it even better!
Each learner can complete a speed test allowing us to capture valuable information. Our techno wizards then use this data to find the cause of any issues.
Besides bugs, development ideas can also be submitted through the Support Centre. This means that if you spot a way to improve The Academy, you can let us know and we’ll add it to our Development Road Map, making the Academy LMS even more awesome!
40% of all developments in 2013 came directly from our customers’ suggestions. (Thanks Everyone!)
During the current coronavirus pandemic, we are committed to doing everything we can to support you and your learners. One of the ways we’re doing this is by giving away relevant microunits for free. At a time when your resources are stretched, we hope this helps you and your organisation to thrive.