Sales eLearning: Handling objections, negotiating and closing sales

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ISMM U302Welcome to unit 302, ‘Handling objections, negotiating and closing sales’.

Picture the situation: you have just delivered a dynamic and engaging presentation to a big account. A significant sum of money rests on their interest. You feel like you’ve done the best job possible and yet the client voices his doubts:

“I’m just not sure that we’re ready to commit. Call me in three months’ time”.

U302-4

For some this would be the end of the road but for the very best sales professionals it’s an opportunity to eliminate a client’s fears, overcome objections and walk away with a sale.

We want to help you develop a positive attitude towards objections by ensuring that you are:

  • Adequately prepared to respond to all potential areas of concern.
  • Confident and assured in your ability to ‘handle’ these objections.
  • Able to successfully negotiate with a customer.
  • AND Capable of dealing with any issues that may arise when attempting to close a sale.

This unit is available on www.salessuperstars.net as an easy, flexible and affordable qualification.

It can also be wrapped up as part of an all-encompassing Sales Academy training approach, a holistic approach to learning and development. Please contact us to find out more.

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